Accessibility on Game Day

All suites and club areas will open 2 hours prior to kickoff and will need to be cleared one hour after the conclusion of the game. Suite doors will be unlocked prior to gates open. An arrival time of at least one hour prior to kickoff is suggested to allow for security bag checks and to avoid any possible delays due to congestion.

Suite holders and 77 Club ticket holders are entitled to access the 300 level, 600 level (including the 77 Club) and the 700 level. Colonnades Club members are entitled to access the 300 level (the Colonnades Club). Upon entering Gate 16 or 18, all guests will have their tickets scanned. If a guest wishes to exit the premium areas and re-enter, they must have their ticket scanned again upon exit and upon re-entry. This policy will be strictly enforced.

Accessibility During Game Week

All suites will be locked during the week. If you need to bring something to your suite or retrieve something, please contact Dustin Boyer at (217) 244-7722. Club seat members are not able to access club spaces during game week.

Compliance

It is an NCAA violation for anyone to entertain prospective student-athletes and/or their family members in the premium seating area. A prospective student-athlete is defined as any student entering the ninth through the twelfth grades. This is not to say that you cannot entertain family friends who have children of this age, but a pre-established relationship (long-established and has its foundations outside of athletics) must exist. Also prohibited is the entertainment of current student-athletes and/ or their families. This is considered an extra benefit and will jeopardize their eligibility. Please contact Sarah McPhee, Compliance Coordinator, with any questions or concerns at (217) 265-0733.

Customer Service Desk

There is a service desk located in the elevator lobby on the west side of Memorial Stadium. The desk will open 2 hours prior to kickoff and will close one hour after the conclusion of the game. Please see a member of our customer service team to assist you with any gameday needs.

Damage to Suites

Suite lessees are responsible for replacing any items in the suite that are damaged intentionally or as a result of an accident. They will be billed for any damages that occur to any of the fixtures and/or equipment that are not incurred through normal wear and tear.

Emergency Medical Procedures

Emergency medical personnel will be located throughout the premium seating areas. Customer service team members and Illini Emergency Medical Services (IEMS) staff will assist in the event of an emergency.

Entrances/Exits

All suite holders and 77 Club ticket holders must enter the premium seating areas through the main lobby on the West side of Memorial Stadium, Gate 16. All Colonnades Club ticket holders must enter the through Gate 18. Upon entering the lobby, your tickets will be checked to ensure that you have an Illinois Premium Seating at Memorial Stadium ticket. The Illinois Premium Seating Customer Service Team will assist you in determining which elevator you will use to take you directly to your suite or club space. You will be checked again upon exiting the elevator and the ushering staff will assist you in finding your suite or club seat (if needed). You also may enter and exit your suite or club level via the stairwells located to the north and south of the main lobby. Team members will staff these stairwells and will help guide you to the correct area.

Facility Rental

Memorial Stadium is not only home to the Fighting Illini football team, but also to exquisite event space overlooking Zuppke Field. Never before has Central Illinois had an opportunity to entertain like this! Whether you are hosting an important business meeting, annual event or an unforgettable wedding reception, Memorial Stadium is your premier venue for entertainment. If you are looking to make an everlasting impression on your guests, consider holding your next event at historical Memorial Stadium. If you are interested in reserving an area on a non-football game day within Memorial Stadium for an upcoming event, please contact Dustin Boyer at (217) 244-7722 or premiumseating@illinois.edu. Information about available spaces can also be found at fightingillini.com/premiumseating.

Heating and Air Conditioning

Each suite is equipped with an individual thermostat for heating and cooling purposes. The controls for these devices are located within the suite. All club spaces are climate-controlled.

Infants & Toddlers

Children ages two and under are allowed to enter the stadium at a discounted ticket prices. For $5, fans can purchase an infant ticket, but the infant must sit in the lap of an adult during the game. Tickets can be purchased at the ticket booths located on Kirby Avenue or at Will Call located at the Illinois Ticket Office on the West side of State Farm Center.

Keys/Locks

The keys to the main suite doors will remain with the premium seating staff. Each suite also will have a locking cabinet that suite holders will have access to on gameday.

Merchandise Sales

Game Day Spirit will have Illini merchandise available for purchase throughout Memorial Stadium. A customer service team member can assist you with the location.

Parking

All premium seating lessees receive priority parking.

Programs

Game programs will be provided in each suite and in the 77 Club for each home game. Programs are available for purchase in the Colonnades Club.

Radio/Television

Network television programming is available in all club areas and suites. Customer Service Team supervisors are able to assist with changing channels. Also, a complete list of television channels is provided in each suite.

When appropriate, gameday radio, PA, or music will be played on the house audio system in the club spaces. Each suite is outfitted with a house radio control board capable of tuning to a small assortment of selected channels.

Smoking

For the safety and comfort of all guests, Memorial Stadium is a non-smoking facility.

Special Requests

We encourage you to notify Bobbi Busboom or Dustin Boyer if you have any special requests at (217) 244-7722. We will do our absolute best to accommodate these requests.

Tickets

Each suite will receive 18 tickets per game. It is the suite holder's responsibility to assign and deliver these tickets to his/her guests for each game. Up to 4 standing room only tickets may be purchased for each suite per game. All suites will be monitored on game day to ensure the safety of all guests in the suite area. Thank you for your cooperation and attention to this matter.

77 Club and Colonnades Club tickets will be mailed in August of each year.

Transporting Food and Beverages

No alcoholic beverages or "doggie bags" are permitted on the patron elevators or in stairwells of the Memorial Stadium Suite/Club Area.

Wheelchair Seating

Accommodations in each suite or in a club space regarding wheelchair seating should be arranged in advance of each game by contacting Dustin Boyer at (217) 244-7722.

Will Call

The Will Call location for premium seat ticket holders will located at the Illinois Ticket Office on the West side of State Farm Center. Will Call opens at 9 a.m. for morning or early afternoon games and 3 hours prior to kickoff for evening or night games. In order to obtain tickets at Will Call, a valid photo ID that matches the name on the order must be presented at the time of pickup.

Windows

A wall switch inside the suite controls the window overlooking the stadium. The suite captain will be happy to assist suite holders with the operation of their window. Windows in the 77 Club will be operated by the 600 Level Customer Service Team Supervisor, and at his/her discretion.