2018 Application of Employment

The Illinois Premium Seating Customer Service Team of the University of Illinois Division of Intercollegiate Athletics is looking for hard-working and enthusiastic team members to assist on Fighting Illini Football gamedays this fall. Customer service oriented individuals are needed to staff the premium seating areas (club spaces as well as suite areas).

To take advantage of this exciting opportunity and gain valuable sport experience, please submit an application for consideration. Interested individuals should act ASAP. Applicants must be at least 18 years of age and graduated from high school. University of Illinois full time employees not eligible. Team members will be expected to attend two training dates and each home football game. Training dates will be determined at a later date.


Customer Service Team Member, Illinois Premium Seating

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Primary Position Function
Illinois Premium Seating Customer Service Team Members are responsible for maintaining a high level of customer service in the premium seating areas of Memorial Stadium (club areas and suites).

This position is paid ($8.25/hour). Recreation, Sport, and Tourism students are able to use this position for the required 300 pre-internship hours.

Expectations

  • Available to work all home football games in addition to both training sessions
  • 18 years of age and graduated from high school
  • Strong communication skills
  • Provide high level of customer service

Responsibilities

  • Greet guests with a welcoming smile
  • Ensure that patrons have proper ticket or credential for access to premium spaces
  • Enhance guests' gameday experience
  • Demonstrate understanding of policies and procedures within premium spaces

How to Apply

Please fill out an application and send to premiumseating@illinois.edu.