Application of Employment

The Illinois Premium Seating Team of the University of Illinois Division of Intercollegiate Athletics is looking for hard-working and enthusiastic team members to assist on Fighting Illini Football game days, occasional events, and weekly office hours this fall. Customer service oriented individuals are needed to staff the premium seating areas (club spaces as well as suite areas).

To take advantage of this exciting opportunity, please submit an application for consideration. Interested individuals should act ASAP. Applicants must be at least 18 years of age and graduated from high school. University of Illinois full time employees not eligible. Team members will be expected to attend two training dates and each home football game. Training dates will be determined at a later date.


CUSTOMER SERVICE TEAM MEMBER, ILLINOIS PREMIUM SEATING

Primary Position Function
Illinois Premium Seating Customer Service Team Members are responsible for maintaining a high level of customer service in the premium seating areas of Memorial Stadium (club areas and suites).

This position is paid ($10.00/hour).

Requirements

  • Must be at least 18 years of age and graduated from high school
  • Available to work all home football games in addition to both training sessions
  • Strong communication skills
  • Provide high level of customer service

Skills

  • Greet guests with a welcoming smile
  • Ensure that patrons have proper ticket or credential for access to premium spaces
  • Enhance guests' game day experience
  • Demonstrate understanding of policies and procedures within premium spaces

SOCIAL MEDIA STUDENT WORKER

Primary Position Function
Social Media Student Workers will be responsible for creating content for all channels of Illinois Premium Seating during Fighting Illini game days, day-to-day and at events hosted in Memorial Stadium.

This position is paid ($10.00/hour).

Requirements

  • Must be at least 18 years of age and graduated from high school
  • Available to work all home Fighting Illini games and events, and limited weekly hours

Skills

  • Strong written and verbal communication skills
  • Ability to create informative and interesting content

TOUR GUIDE AND CUSTOMER SERVICE ASSISTANT

Primary Position Function
Team members will be responsible for providing game day tours to donors and Premium Seating customers, including field tours and tours of the suite and club spaces. Team members will also be responsible for assisting with general customer concerns as they arise (primarily operating from the premium seating entrance lobby and customer service desk).

This position is paid ($10.00/hour).

Requirements

  • Must be at least 18 years of age and graduated from high school
  • Familiarity with Memorial Stadium (preferred but not required)

Skills

  • Strong written and verbal communication skills
  • Strong customer service skills

GAME DAY OFFICE ASSISTANT

Primary Position Function
Team members will be responsible for performing administrative tasks on Fighting Illini game days.

This position is paid ($10.00/hour).

Requirements

  • Must be at least 18 years of age and graduated from high school
  • Available to work all home Fighting Illini games, and limited weekly hours

Skills

  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office programs
  • Ability to multitask

STUDENT ASSISTANT

Primary Position Function
Team members will be responsible for assisting with event rentals, game day operations, and administrative tasks during weekly office hours

This position is paid ($10.00/hour).

Requirements

  • Must be at least 18 years of age and graduated from high school
  • Available to work all home Fighting Illini games, and limited weekly hours

Skills

  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office programs
  • Ability to multitask

VISITING TEAM HOST

Primary Position Function
Team members will serve as a liaison for the visiting teams administration on Fighting Illini game days

This position is paid ($10.00/hour).

Requirements

  • Must be at least 18 years of age and graduated from high school
  • Available to work all home Fighting Illini games
  • Provide a high level of customer service
  • Be thoroughly familiar with Memorial Stadium (preferred but not required in advance)

Skills

  • Strong written and verbal communication skills
  • Strong customer service